Case Study: Digital media agency Sitewire wields the Yahoo! Search Marketing Desktop Tool to cut its campaign management workload by a factor of ten
In the decade or so since its invention, untold numbers of businesses large and small have taken advantage of pay-per click advertising to generate more website visits and sales. Unfortunately, these companies sometimes found themselves to be victims of their own success: Having experienced good results with paid search marketing, they broadened their keyword lists and campaigns, only to find them increasingly difficult and time-consuming to effectively manage.
Sitewire, a digital media agency based in Tempe, Arizona, found itself as part of the group of companies carrying this “mixed bag.” It initially managed the Yahoo! Sponsored Search campaigns of its many clients, including the Darden Restaurant Group (Olive Garden, Red Lobster, etc.), via the import campaign feature available to all advertisers. While the performance of the campaigns was generally good, as more keywords, ad copy versions, landing page URLs and targeting parameters were added, using the Sponsored Search interface became increasingly time-consuming and prone to errors.
The right tool for the job
The Sitewire team expressed their concerns to their Yahoo! account manager, who suggested that they become one of the first Sponsored Search clients to try the beta version of the Yahoo! Search Marketing Desktop, an application that allows users to easily and cost effectively create and manage Yahoo! Search Marketing campaigns in bulk. The results were instantaneous and dramatic. “Without the tool, uploading account changes or new campaigns might take an hour,” says Andrew Freeman, a Media Planner at Sitewire. “Using the desktop tool, the same amount of work is done in only five minutes. It’s a huge time-saver to just push a button and have the campaign changes uploaded, versus the three steps that were required with the bulk upload sheet. We then have more time to do other tasks that help make our campaigns succeed, like performance analysis, keyword research and A/B testing.”
Quality control
One of the biggest contributors to the time savings is the tool’s accuracy and ability to instantly spot errors. “When you’re uploading in the traditional interface, you end up with a lot of errors, because the converter [for campaigns from other providers] doesn’t always work properly,” says Tammy Trujillo, Senior Media Planner at Sitewire. “Since we don’t have these mistakes in the desktop tool, it enables us to save a lot of time.”
Sitewire’s team uses the tool’s search feature to check their work and make sure no incorrect settings are missed. “The Desktop Tool is a much easier format than the bulk sheet to see if campaigns, landing page URLs and other things are set right,” says Trujillo. “There are also lots of things you can do with the tool that you can’t do in the bulk sheet, like pausing keywords or ads.” Also helpful to Sitewire was the Desktop Tool’s Getting Started Guide, which enabled the team to hit the ground running. “The guide also saved us time, in that we didn’t have to spend more of it doing a lot of trialand- error,” says Trujillo. “That—and our Yahoo! account manager Michelle Campbell—helped us work through the intricacies of the tool.”
Time Enough at Last
In this modern world where people never seem to find the time to accomplish everything on their todo lists, the Search Marketing Desktop Tool proves its worth over and over again. “The tool is a great solution for us,” says Freeman. “We can import a third-party campaign in two or three minutes, versus the 30 minutes it used to take. We’re more efficient with our time, and as a result, our clients’ campaigns are more efficient.”
About Sitewire: Sitewire is a digital media agency, focusing on local, mobile, social, and search communication strategies. The company’s notable clients include the Darden Restaurant Group (which includes Olive Garden, Red Lobster, Longhorn Steakhouse, The Capital Grille, and Bahama Breeze), and Sage.
To learn more about how the Yahoo! Search Marketing Desktop Tool can augment your search marketing efforts, and install it now, visit the Desktop Tool home page.
For more on recent upgrades and enhancements, check out our January blog post and video.
— The Team
Tags: internet marketing, search engine, SEO, Yahoo!