Archive for February, 2010

Talk About A-Plus

Yahoo! at San Francisco’s 4A conference

Did you ever see the 1950 classic “All About Eve?” In it, Bette Davis plies the classic line, “Fasten your seatbelts, it’s going to be a bumpy night!”

Well Sunday, Feb. 28 begins the 4A Conference at the Union Square Hilton in San Francisco. At this fab confab, advertising’s best will appear and show off their newest and most fabulous wares. It promises to be a bumpy but fantastic conference, one full of surprises.

As the 4A the website says, it’s a chance for advertisers and agencies to “Collaborate with and ask questions of one another. Listen to leaders who have first-hand experience in transforming their own businesses to meet the emerging needs of a new era. Be a part of the bigger picture, the solutions to the time-consuming age-old questions of monetization and evolution.” That sounds pretty good. We can’t wait.

Here’s the up-shot on the Yahoo! down-low:

Sunday, Feb. 28

  • 6:00 to 7 P.M: Opening Night Reception Sponsored by Yahoo! — Cityscape Room, Hilton

Monday, March 1

  • 10 A.M: Carol Bartz, Transforming Yahoo! — Continental Ballroom, 2nd Floor
    Noon to 7 P.M: Yahoo! Transformation Lounge — Free custom lattes and live storyboard artist, lobby level
  • 5:30 to 7 P.M: Cocktails in 4A’s Transformation Lounge (which includes a special Yahoo! space)
    7 P.M to 10 P.M: Dinner in Continental Ballroom sponsored by Microsoft

Tuesday, March 2

  • 8 A.M. to 6 P.M Yahoo! Transformation Lounge Open — Free Custom lattes and live storyboard artist

Can’t be there? No problem. We will be, live blogging the events, tweeting and posting to the Yahoo! Advertising Facebook page.

—The Team

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Yahoos at SMX West

Attending the SMX confab in Santa Clara next week? Check out our line-up of speakers and panelistssmxlogo

It’s no secret that we Yahoos are big fans of Danny Sullivan—the smooth jazz of SEO—and his Search Marketing Expo conference series. Next week, March 2 to 4, SMX West convenes at the Santa Clara Convention Center in (where else?) Santa Clara, Calif. Come check out what Danny has to say, and all the tips and trick that can help you be a better search marketer.

Of course, Yahoo! will be present at booth 216. We’ll also be giving away coffee in Yahoo!-branded mugs, as well as other fun tchotchkes, at our own coffee cart. We’ve also got a fabulous line-up of Yahoo! speakers to answer your questions about such hot-button topics as the Yahoo! and Microsoft Search Alliance.

Tuesday, March 2, 2010
9:45 A.M. o 10:45 A.M.
Location: A1
Real Time Search & The Major Search Engines
Yahoo! Speaker:
Ivan Davtchev, Senior Product Manager, Yahoo! Search

Wednesday, March 3, 2010
1:30 to 2:45pm
Location: TBD
Search Meets Display, Display Meets Search
Yahoo Speaker:
David Oliveira, Regional Vice President Sales, Yahoo!

4:45 P.M. to 6:00 P.M.
Location: TBD
Ask the Paid Search Reps
Yahoo! Speaker:
Tomaso Pozzi, Product Manager, Yahoo!

Thursday, March 4, 2010
9:00 A.M to 9:45 A.M.
Location: A1
Keynote – The State of the Search Union
Yahoo! Speaker:
David Roth, Director of Search Engine Marketing, Yahoo! Inc.

10:00 A.M. to 11:15 A.M.
Location: A3
Bringing SEO In House: How To Be Successful!
Yahoo! Speaker:
Laura Lippay, Director of Technical Marketing, Yahoo!

11:30 A.M. to 12:30 A.M.
Location: A1
Ask The Search Engines
Yahoo! Speaker:
Arnab Bhattacharjee, Senior Director, Yahoo! Search Technology and Engineering, Yahoo!

Hope to see you all there!

—The Team

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Sharing Our Favorite Custom Segments

Analysts often consider an aggregated view of their visitors when assessing reports in Google Analytics. Every visitor is assumed to be of the same type. But, looking at the information in an aggregated form is not nearly as useful as assessing the data for individual audience segments. Different types of visitors - whether new, returning, organic, paid, and so on - behave very differently and have vastly different expectations. The ability to understand what each of them wants, and how to cater to them, is important towards building a successful online presence.

Google Analytics makes it easy to segment your audience with advanced segments. Google Analytics includes a number of predefined advanced segments (e.g. new visitors, paid search visitors, iphone users) that you can take advantage of immediately. More importantly, however, you can create custom advanced segments tailored to your own specific needs.

One of the new Google Analytics features announced in October is the ability to share custom advanced segments with other users across accounts. Using this feature, I'll share links to my favorite custom segments that you can use too. Head over to the Solutions for Southeast Asia blog to learn more and for links to the following segments.

* Bounced visits
* Visits that dropped out of the funnel
* Brand keyword visits
* Brand keyword (organic) visits
* Brand keyword (paid) visits
* Non-brand keyword visits
* Non-brand (organic) visits
* Non-brand (paid) visits
* Visits from Country X
* First-time buy visits
* Return visit buys



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Optimize Your Way to a Cleaner Account

Keeping your list of blocked domains up-to-date

BroomSome things are just plain messy. And unlike the savvy behind keeping previous W-2s neatly filed and probably the sanity behind saving—even electronically—old credit card statements for at least some time, there’s less to be said for clutter.

Desks strewn with random bits of paper and neon-colored post-it notes taped to every empty surface evidently work wonders for some. For others, it’s an impediment to productivity. Which might be why Spring cleaning has become an actual event for many.

Here at Yahoo!, we’re offering our own version of staying organized. Specifically as it relates to the list of blocked domains you’ve accrued within your account. As you know, we recommend using conversion data paired with the information within the recently launched Ad Delivery Report (ADR) to make sound decisions around which domains to block. And to help make sure that your list is as fresh, crisp and clean as possible, we’re happy to optimize those domains for you on a bi-monthly basis.

Optimize?

Yes, that’s our fancy little way of describing what one of our talented teams will do for you, at your request. That is, we’ll go through your list of blocked domains and highlight any that are no longer a part of our publisher network. Once you remove these, it will free up space, allowing you even more room to block those referring domains which don’t meet your conversion criteria.

Within a short time-frame, your account’s blocked domains list will be squeaky clean.
Which could possibly be as refreshing as purging old, indecipherable conference call notes, or getting rid of those crumpled Starbucks receipts that somehow accumulate at the bottom of your wallet.

Think of it as spring cleaning but offered year-round. To get started with a clean sweep, contact your Yahoo! account manager.

—Malin Kennedy, Senior Manager, Advertiser Experience

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Master Class In Singapore And Kuala Lumpur

Are you ready for a Google Analytics Master class, happening Tuesday, 9 March in Singapore and again on Thursday March 11 in Kuala Lumpur? We bet you are, and we bet, as seekers of data and truth, you ask, what makes it a Master class? And why so far away from Mountain View, CA?

Well, you know how proud we are of how global Google Analytics has become. But this is a special class because it's run by the Google Analytics and Website Optimizer team in Southeast Asia, spearheaded by the excellent Vinoaj Vijeyakumaar, Customer Solutions Engineer, Google Southeast Asia, who manages the Southeast Asia blog. He's an engineer's engineer, and has organized a great day of sessions, including a keynote by Beth Liebert, Google Analytics product manager here in Mountain View who led the Google Analytics Intelligence launch, among other great features.

There will be a session on Website Optimizer of course, and a full day of talks by both specialists on the Google team both from here in Mountain View and also from Southeast Asia, as well as local partners who have great case studies from the region and techniques anyone can, and should, use.

Take a look at the agenda and register if you're in the area. It will be worth the time.
  • Singapore: https://sites.google.com/site/analyticsmasterclass/singapore
  • Kuala Lumpur: https://sites.google.com/site/analyticsmasterclass/malaysia


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​Upcoming System Upgrade for Greater Scalability & Reliability

​Within the next two weeks, Google Analytics will be performing a system upgrade. This upgrade is to further increase the scalability and reliability of Google Analytics to meet the demand of an increasing number of enterprises using Google Analytics. Rest assured your website traffic data will be unaffected and there will be no interruption to data collection or processing. All reports will be available and accessible to users. However, for some limited hours, users will not be able to perform administrative account actions such as opening new accounts, creating or modifying profiles, setting up filters and goals, managing user access, etc. The specific system upgrade times will be posted in the Google Analytics administrative interface. If you anticipate a need to make account changes during the next two weeks we encourage you to make them as soon as possible to ensure smooth operations during the system upgrade.

We are proud to see the continued growth in Google Analytics and are committed to delivering the unparalled reliability and scalability that users have come to expect from products running on Google’s globally renowned infrastructure.

P.S. Google Website Optimizer will also be undergoing a system upgrade. All running experiments will continue to run and collect data. However users will be unable to create or modify experiments. Read more on the Website Optimizer blog.

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Yahoolympics scores 17.5 million fans

Yahoo! attracts largest online Olympic audience, Feb. 8 to 14

curlingWhether it’s figure skating, freestyle skiing , snowboarding, hockey, or this year’s big game, curling, Winter Olympics fans are turning online in record numbers. And Yahoo!—the single most visited site for the Winter Olympics—is winning the gold in terms of unique visitors.

Yahoo’s Olympics site attracted 9.3 million unique visitors from February 8 to 14, according to comScore. That’s the largest online Olympics audience for the period, which included the Opening Ceremony and the first three days of competition, while Yahoo! Sports attracted more than 17.5 million unique visitors. Yahoo’s Olympics site surpassed both NBC’s Olympics site (6.5 million unique visitors) and ESPN (8.4 million unique visitors) during the same period.

For more, visit the Yahoo! Advertising blog.

(Curling image by bensonkua via Flickr, CC 2.0)

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Ad News and Views from Around the Web

Yaho0! and Twitter team up; advertising is good; ad groups 101; Yahoo’s head of search on the Microsoft alliance, and more

Yahoo! gets all Twitterpated
Yahoo_TwitterLast night we announced a new partnership with Twitter that integrates Twitter’s real-time social experiences with Yahoo’s global network of more than 600 million users. Together with the recently announced Facebook integration, this relationship is a key part of advancing our social strategy, transforming Yahoo! into a highly customizable social experience that lets people unify their activity from their many social experiences across the Web. Good for users. Great for advertisers. For more details, head on over to Yodel Anecdotal.

Affiliates beware: Cali sales tax looming
Many search and display advertiser run affiliate networks, whereby they become the middle-men between consumers and suppliers. It’s a good business and one that provides an essential service. But the State of California is considering imposing a sales tax on affiliate sites that have suppliers in the state. While aimed at the big boys like Amazon.com and Overstock.com, the law could affect any affiliate site with relationships in the Golden State. The San Francisco Chronicle’s Carolyn Said explains.

Online ads help shoppers save
Advertising is often taken to the pillory for being self-serving. That’s just not fair. Good advertising serves an essential need in society. Without it, how would you know that there’s a better—or cheaper—mousetrap out there? eMarketer explains how online advertising is helping consumers save cash in tough times.

Once more, with feeling
In an intriguing piece in the libertarian journal Reason, Greg Beato cites the film “Art & Copy” and the cable TV hit “Mad Men,” to show that, contrary to popular opinion, advertising—like documentary film—can be a medium for truth-telling. Advertising, says Beato, works best when consumers feel that you are telling the truth about your product or service. We agree, truth be told.

ClickEquation’s ad groups 101
We’ve chatted about ad groups before. But don’t take it entirely from us. ClickEquation’s Craig Danuloff explores how ad groups work and how they can benefit your PPC campaigns. Couldn’t have said it better ourselves.

AdAge’s digital marketing guide to social Media
AdAge’s David Berkowitz offers up 16 answers to questions that people are asking now about marketing via social media—16 really good answers.

Yahoo! and Microsoft Search Alliance coverage
By now you’ve no doubt heard about the Yahoo! and Microsoft search alliance. It’s kind of a big deal. So big, in fact, that this blog saw a 100-percent increase in traffic, there were 246 pieces of original news coverage, 283 broadcast clips and some 5,000 tweets—all in the first two days after the announcement. Here’s a synopsis of some of the most interesting news and analysis.

A chat with Shashi Seth, our new SVP of Yahoo! Search Products
It’s been a busy month since Shashi Seth joined Yahoo! as our new Senior Vice President of Yahoo! Search Products. In this video, Seth talks about his first month at Yahoo! and clarifies what he sees as some of the most important aspects of the agreement with Microsoft. View the video below, or visit the Yahoo! Search blog for more detail.

— Michael Mattis

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Buying Time

Case Study: Digital media agency Sitewire wields the Yahoo! Search Marketing Desktop Tool to cut its campaign management workload by a factor of ten

SiteWireIn the decade or so since its invention, untold numbers of businesses large and small have taken advantage of pay-per click advertising to generate more website visits and sales. Unfortunately, these companies sometimes found themselves to be victims of their own success: Having experienced good results with paid search marketing, they broadened their keyword lists and campaigns, only to find them increasingly difficult and time-consuming to effectively manage.

Sitewire, a digital media agency based in Tempe, Arizona, found itself as part of the group of companies carrying this “mixed bag.” It initially managed the Yahoo! Sponsored Search campaigns of its many clients, including the Darden Restaurant Group (Olive Garden, Red Lobster, etc.), via the import campaign feature available to all advertisers. While the performance of the campaigns was generally good, as more keywords, ad copy versions, landing page URLs and targeting parameters were added, using the Sponsored Search interface became increasingly time-consuming and prone to errors.

The right tool for the job
SiteWire_ScreengrabThe Sitewire team expressed their concerns to their Yahoo! account manager, who suggested that they become one of the first Sponsored Search clients to try the beta version of the Yahoo! Search Marketing Desktop, an application that allows users to easily and cost effectively create and manage Yahoo! Search Marketing campaigns in bulk. The results were instantaneous and dramatic. “Without the tool, uploading account changes or new campaigns might take an hour,” says Andrew Freeman, a Media Planner at Sitewire. “Using the desktop tool, the same amount of work is done in only five minutes. It’s a huge time-saver to just push a button and have the campaign changes uploaded, versus the three steps that were required with the bulk upload sheet. We then have more time to do other tasks that help make our campaigns succeed, like performance analysis, keyword research and A/B testing.”

Quality control
One of the biggest contributors to the time savings is the tool’s accuracy and ability to instantly spot errors. “When you’re uploading in the traditional interface, you end up with a lot of errors, because the converter [for campaigns from other providers] doesn’t always work properly,” says Tammy Trujillo, Senior Media Planner at Sitewire. “Since we don’t have these mistakes in the desktop tool, it enables us to save a lot of time.”

Sitewire’s team uses the tool’s search feature to check their work and make sure no incorrect settings are missed. “The Desktop Tool is a much easier format than the bulk sheet to see if campaigns, landing page URLs and other things are set right,” says Trujillo. “There are also lots of things you can do with the tool that you can’t do in the bulk sheet, like pausing keywords or ads.” Also helpful to Sitewire was the Desktop Tool’s Getting Started Guide, which enabled the team to hit the ground running. “The guide also saved us time, in that we didn’t have to spend more of it doing a lot of trialand- error,” says Trujillo. “That—and our Yahoo! account manager Michelle Campbell—helped us work through the intricacies of the tool.”

Time Enough at Last
In this modern world where people never seem to find the time to accomplish everything on their todo lists, the Search Marketing Desktop Tool proves its worth over and over again. “The tool is a great solution for us,” says Freeman. “We can import a third-party campaign in two or three minutes, versus the 30 minutes it used to take. We’re more efficient with our time, and as a result, our clients’ campaigns are more efficient.”

About Sitewire: Sitewire is a digital media agency, focusing on local, mobile, social, and search communication strategies. The company’s notable clients include the Darden Restaurant Group (which includes Olive Garden, Red Lobster, Longhorn Steakhouse, The Capital Grille, and Bahama Breeze), and Sage.

To learn more about how the Yahoo! Search Marketing Desktop Tool can augment your search marketing efforts, and install it now, visit the Desktop Tool home page.

For more on recent upgrades and enhancements, check out our January blog post and video.

— The Team

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What Do I Do With All This Data?

NumbersYahoo’s Scott Burke answers your questions

It’s a pretty common question among online advertisers: How do I use all the marketing metrics I’m inundated with? In an article posted yesterday on Ad Age, Scott Burke, our VP of engineering, user data and analytics, tackles that question with some pretty detailed answers, and talks about what’s important now—whether it’s clicks, time spent, the delta between search and display analytics, and much more. Click over to Ad Age for all the details.

—The Team

(Image by Pink Sherbet Photography via Flickr CC 2.0)

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